SHIPPING:

Please allow between 15-45 days for your order to arrive. If more than 45 days have passed, please email us at contact@babytoystop.com to review the status of your order.

We handle all refunds through email, if needed.

RETURNS

Our policy lasts 30 days. If you made a buy and seek for a refund, you will have to claim before 30 days.

To be eligible for a return, make sure the item is not used and;

Is in the same condition that you received it.

It must also be in the original packaging.

ADDITIONAL NON-REFUNDABLE ITEMS:

Gift cards Downloadable software products

To complete your return, we need a receipt or proof of buy.

Please do not send your buy back to the manufacturer.

In certain situations we can grant partial refunds, only if applicable. Books with obvious signs of use; any item that; suffers damage or missing parts for reasons not due to our error.

We will not process any return claim made after 15 days of buy.

REFUNDS (if applicable)

Once we receive your return and have inspected it;

We will send an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.

If we approve the refund, we will process it, and a credit will apply to your credit card. (Or original method of payment) This process must take a certain number of days.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company.

At times, it may take longer before your refund is officially posted. Next, contact your bank.

There is often some processing time before a posting a refund. If you’ve done all this and you still have not received your refund yet, please contact us at contact@babytoystop.com

SALE ITEMS (if applicable)

Only the items which are regular price, deem fit for a refund.

Unfortunately, there are no refunds for items which are on sale.

EXCHANGES (if applicable)

we only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@babytoystop.com  and send your item to:

 Tetos Inc

16192 Coastal highway

Lewes, DE 19958

GIFTS

If the item had a gift mark on it when purchased and shipped to you;

You’ll receive a gift credit for the value of your return.

On receiving the returned gift item, you will receive an email with a gift certificate.

If the item wasn’t marked as a gift when purchased; we will find out about your return.

Shipping To return your product, you should mail your product to:

 Tetos Inc

16192 Coastal highway

Lewes, DE 19958

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

If you receive a refund, we will deduct the cost of shipping from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75;

You should consider using a traceable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.

Have a wonderful shopping experience with us.